A71 Game Privacy Policy

01 Who We Are

A71 Game is an online gaming platform operated at a71-game.app, serving players primarily in Bangladesh. When this Privacy Policy refers to "A71 Game", "we", "us", or "our", it means the operator of the a71-game.app platform. We are the data controller responsible for the personal information collected through this platform.

If you have any questions about how A71 Game handles your personal data, you can reach our privacy team directly at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.

02 Data We Collect

A71 Game collects personal data in three main ways: information you provide directly, information generated automatically when you use the platform, and information received from third-party service providers such as payment processors.

Information you provide directly:

• Full name and date of birth (required for account registration and age verification)
• Mobile phone number (used as your primary account identifier and for bKash/Nagad transactions)
• Email address (used for account communications and support)
• Identity documents such as National ID card or passport (required for KYC verification)
• Proof of address documents (requested when required for verification)
• Any information you provide when contacting A71 Game support

Information collected automatically:

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Session data including login times, pages visited, and time spent on the platform
• Game activity including bets placed, games played, and outcomes
• Transaction history including deposits, withdrawals, and bonus activity

Information from third parties:

• Transaction confirmation data from bKash and Nagad
• Identity verification results from our KYC provider
• Fraud risk signals from our payment security partners

03 How We Use Your Data

A71 Game uses the personal data we collect for specific, legitimate purposes. We do not use your data for any purpose beyond what is described here without first obtaining your consent.

A71 Game may also use aggregated, anonymised data — data that cannot be linked back to any individual — for internal analytics and platform improvement. This type of data is not personal data and is not subject to the same restrictions.

04 Legal Basis for Processing

A71 Game processes your personal data on the following legal grounds:

• Contract performance: Processing your registration data, payment information, and game activity is necessary to provide the A71 Game service you have signed up for.
• Legal obligation: Identity verification, anti-money laundering checks, and record-keeping are required by applicable law and regulations.
• Legitimate interests: Fraud prevention, platform security, and responsible gaming monitoring are carried out in the legitimate interests of A71 Game and its players.
• Consent: Where we send you promotional communications or use non-essential cookies, we do so only with your explicit consent, which you can withdraw at any time.

05 Data Sharing

A71 Game does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent strictly necessary:

• Payment processors (bKash, Nagad): We share your phone number and transaction details with bKash and Nagad to process deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
• Identity verification providers: When you submit KYC documents, these are processed by our third-party verification partner. Documents are not stored by A71 Game beyond the verification process.
• Fraud prevention services: We share limited technical data (IP address, device fingerprint) with our fraud detection partner to identify and prevent fraudulent activity on the platform.
• Legal authorities: A71 Game will disclose personal data to law enforcement or regulatory authorities when required to do so by applicable law, court order, or regulatory directive.

06 Data Retention

A71 Game retains your personal data for as long as your account is active and for a period after account closure as required by law and our operational needs. Specifically:

• Account information and transaction records are retained for a minimum of 5 years after account closure to comply with anti-money laundering regulations.
• Identity verification documents are retained for the duration of your account and for 5 years after closure.
• Support correspondence is retained for 2 years after the last interaction.
• Technical logs (IP addresses, session data) are retained for 12 months and then deleted or anonymised.

When data is no longer required, A71 Game deletes it securely or anonymises it so that it can no longer be linked to you. You may request early deletion of certain data by contacting [email protected], subject to our legal retention obligations.

07 Cookies and Tracking

A71 Game uses cookies and similar technologies to make the platform work correctly and to understand how players use it. Here is a breakdown of the types of cookies we use:

• Essential cookies: These are required for the platform to function. They manage your login session, remember your preferences, and keep your account secure. You cannot opt out of essential cookies while using A71 Game.
• Analytics cookies: We use anonymised analytics to understand which parts of the platform are most used and where we can improve. This data is aggregated and cannot identify you individually.
• Security cookies: These help us detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

A71 Game does not use third-party advertising cookies or cross-site tracking technologies. You can manage cookie settings through your browser. Note that disabling essential cookies may affect your ability to use the platform.

08 Security Measures

A71 Game takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse:

• All data transmitted between your device and A71 Game is encrypted using 256-bit SSL/TLS protocols.
• Stored data is encrypted at rest using AES-256 encryption.
• Access to personal data within A71 Game is restricted on a strict need-to-know basis. Staff who do not need access to your data do not have it.
• All staff with access to personal data undergo regular privacy and security training.
• A71 Game conducts regular security audits and vulnerability assessments of its platform infrastructure.
• Two-factor authentication is available for all player accounts and is mandatory for staff accounts.

Despite these measures, no online platform can guarantee absolute security. If you believe your A71 Game account has been compromised, contact [email protected] immediately and change your password.

09 Your Privacy Rights

As an A71 Game player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Request" and your registered account details.

• Right of access: You can request a copy of all personal data A71 Game holds about you. We will provide this within 30 days of your request.
• Right to rectification: If any of your personal data held by A71 Game is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: You can request deletion of your personal data. We will comply where we are not legally required to retain the data. Note that legal retention obligations (such as AML requirements) may prevent full deletion.
• Right to restrict processing: You can ask A71 Game to limit how we use your data in certain circumstances, for example while a correction request is being processed.
• Right to data portability: You can request your personal data in a structured, machine-readable format so that you can transfer it to another service.
• Right to withdraw consent: Where processing is based on your consent (such as marketing communications), you can withdraw that consent at any time without affecting the lawfulness of prior processing.

10 Children's Privacy

A71 Game is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use A71 Game or provide any personal information to us.

If A71 Game becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on A71 Game, please contact us at [email protected] so we can take immediate action.

11 Updates to This Policy

A71 Game may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification before the changes take effect.

The updated policy will always be available on this page with a revised "Last Updated" date at the top. We encourage you to review this page periodically. Your continued use of A71 Game after any update constitutes your acceptance of the revised Privacy Policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how A71 Game handles your personal data, please get in touch with our privacy team:

For general account support, game queries, or payment issues, please also use [email protected]. Our support team is available 24 hours a day, 7 days a week. You can also review our Terms and Conditions and Responsible Gaming pages for more information about how A71 Game operates.